Ticket Exchanges & Donations
Unless otherwise noted, North Carolina Opera does not issue ticket refunds for our performances. However, we can offer alternatives to patrons who buy tickets directly through the NCO Box Office. This does not include tickets bought through Ticketmaster, the theatre box office/Duke Energy Center, or third party websites.
- Patrons who buy directly through NCO have the option to exchange their tickets for different nights of the same opera. Such exchange requests must be submitted to the box office at least one week prior to opening night of the opera. Please submit these requests directly to the NCO Box Office at: firstname.lastname@example.org
- Patrons who buy directly through NCO also have the option of donating the value of their tickets back to the company. These requests must also be submitted to the box office at least one week prior to opening night of the opera. After processing your request, you will be sent an official letter for your tax records. Please submit these requests directly to the NCO Box office at: email@example.com
As a reminder, your tickets must have been bought directly through the NCO Box Office to be eligible for the options stated above. To buy your tickets through the NCO Box Office, please call: (919) 792-3853.
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