FAQ

FREQUENTLY ASKED QUESTIONS
Where is the Duke Energy Center for the Performing Arts?
DECPA is located in the heart of downtown Raleigh.  The street address is 2 East South Street, at the end of Fayetteville Street.   Visit the Duke Energy Center's website for directions and parking information: www.dukeenergycenterraleigh.com/our-venues

Where can we get something to eat or drink before the performance?
Operas can last up to a few hours. While a variety of food and drinks are sold in the lobby before the show, it is a good idea to eat beforehand, if you have the time. For more substantial fare, we can recommend several local restaurants here.

How should I dress for the Opera?
Business attire is the norm for opera, but anything goes, from jeans to your favorite evening gown! You'll see more formal attire on opening night; Sunday matinees tend to be a bit more casual. However, the rule of thumb is simple: Dress for the experience you want to have. If it makes you feel like a million bucks, wear it; after all, for some people, part of the fun is dressing up!

We're not sure we can get there on time. Is this a problem?
We regret to inform you that there is no late seating for any performance of North Carolina Opera. This is a courtesy to both the singers and, especially, other members of the audience.  Ushers will seat latecomers at the first appropriate break.

Can I purchase a ticket at the door?
Yes, seats are available at the door unless the performance is already sold-out. For additional information, contact the friendly North Carolina Opera Ticket Services staff at 919.792.3853 and, you can buy advance tickets online, by phone, or in person at the box office during regular office hours or leave a message at 919-792-3853 after hours.

Are the operas performed in English?
It depends.  North Carolina Opera traditionally performs operas in their original languages - for most of the works we do, that means Italian, German, or French; however we do also perform American and British operas in English.  For all operas, English texts (called supertitles) are projected above the stage throughout every performance. The supertitles are used even when the opera is sung in English so you can easily follow along with the story. You'll never be left guessing!

How long will the performance last?
It depends on the production. In general, you can expect an opera to last between two-and-a-half to three hours, including intermissions. For details, consult your specfic performance pages on our website, which list the approximate running times.

What if I have to leave the auditorium during the performance?
Please try to do so as discreetly and quietly as possible, for the sake of other patrons. And be aware that once you have left the auditorium, we cannot allow you to return until the intermission.

What are your ticket policies?
All ticket sales are final. No refunds. If you are unable to use your tickets, you may donate them back to North Carolina Opera for a tax receipt provided that we receive your tickets no later than 48 hours prior to curtain time.

What's the most important thing?
Have a great time! Opera is music theater with really great music - come and let us entertain you.

We welcome any other questions you may have about your opera-going experience. Email us at info@ncopera.org or call our office at 919.792.3853. Thank you!